Mae Ping Post Office

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	Amber Mays Posted on July 20, 2026 at 16:14:32 Dear Sir/Madam, I hope you are doing well. I am writing to request an urgent investigation and update regarding an international parcel I sent from Mae Ping Post Office in Chiang Mai to the United Kingdom-tracking barcode EE023323874TH At the time of posting, I was advised by the post office to use the Prince Hotel in Chiang Mai as the sender's return address. The parcel contained my personal belongings and souvenirs, and I also purchased insurance when sending it due to the value of the contents. Since posting the parcel, I have received very few updates regarding its progress. Recently (on 6.7.26), I received a letter from UK Customs informing me that customs charges were due. However, when I went online to make the payment, I discovered that the tracking information had already been updated to show that the parcel had been marked as "Return to Sender." I immediately contacted Parcelforce Worldwide, the postal operator responsible for delivery within the United Kingdom. They have informed me that the parcel was returned because the customs charges were allegedly unpaid. However, they also confirmed that, under normal circumstances, a customs notification card should have been delivered to the recipient so that payment could be made. I have reported it to them this end but they say accountability lies with yourselves. The recipient has confirmed that they never received any customs notification card, letter, email, telephone call, or any other communication informing them that customs charges were outstanding(only contact as per above) Had they been notified, the charges would have been paid immediately, and the parcel would have been successfully delivered. Parcelforce have advised me that, because Thailand Post accepted the parcel and I purchased the postal service through Thailand Post, only Thailand Post can initiate a formal international enquiry with them. They have stated that they are willing to investigate the matter once Thailand Post raises the enquiry. Given these circumstances, I find this situation completely unacceptable. My parcel has apparently been returned without the recipient ever being given the opportunity to pay the customs charges, despite Parcelforce stating that notification should have been provided. The hotel appear not to have received said parcel returned. I therefore respectfully request that Thailand Post urgently: • Open a formal international investigation with Parcelforce Worldwide. • Investigate why neither I nor the recipient received any notification regarding the customs charges or the return of the parcel. • Confirm the exact current location of my parcel and whether it has physically left the United Kingdom or is still awaiting return. • Provide me with regular updates throughout the investigation. • Advise me of the insurance and compensation process should the parcel ultimately be lost or damaged. Although my preference is to receive said parcel. As this parcel contains valuable personal belongings and irreplaceable souvenirs, I would appreciate this matter being treated as a priority. For your reference, Parcelforce's enquiry reference is 13107995, and they have confirmed that they require Thailand Post to initiate the formal enquiry before they can investigate further. Please confirm as soon as possible that an investigation has been opened and provide me with the relevant investigation reference number. Thank you for your prompt attention to this matter. I look forward to hearing from you as soon as possible. Kind regards, Amber Mays Tracking Number: EE023323874TH
	Maya zohara bailey Posted on March 11, 2026 at 14:46:55 Hello, Thank you for informing me. I am no longer in Chiang Mai and cannot come to the Maeping post office to collect the parcel. Is it possible to send it again when shipping to Israel becomes available? My parcel number is: EE023322321TH Thank you for your help. Maya Zohara Bailey
	Rebeca Posted on January 19, 2026 at 03:09:14 Re: Undelivered Parcel Tracking number: EE023321405TH To whom it may concern at Mae Ping Thai Post Office, We are writing regarding a parcel we sent from Mae Ping Post Office on the 3rd January 2026. The parcel was meant to arrive in the United Kingdom within 2 weeks however it has not yet arrived. Upon trying to check our parcel on the website, we can see a message stating that there was an unsuccessful delivery and the item has been returned back to the sender. We were told by Mae Ping Post Office that if there were any issues with the parcel we would be contacted immediately via both email and whatsapp. However, we have not received any communication to inform us of the postal issues, leading us to believe there were none. We are very concerned as we do not know where our parcel may be, and it was has been 2 weeks now since our parcel was “returned back to sender”. We are not in Chiang Mai and will not be returning to Thailand so we will be unable to collect said parcel. Please can you kindly inform us on the status of our parcel or what the next steps are as soon as possible as this has caused great concern. Please kindly reply via email as this is the best form of contact for us. Thank you advance for your help and we look forward to your reply. Kind Regards, Rebeca Aazem
	Sage Posted on May 09, 2025 at 14:19:22 Hi :) a couple weeks ago I send a letter from Mae ping post office chinag mai to tagounite Morocco. And it was my first time sending a letter so I didn’t remember to write my friends full real name on the card, instead of their full name I wrote there nick name. I also wrote there gmail that was on their instagram and my gmail and full name aswell. They have been to the post office/bank In Morocco multiple time to try and receive it and they can’t get it because they have no proof it’s theirs and them saying the gmail I put in the letter (sagewanhella@mail.com) isn’t enough evidence. I received no code and apparently I was supposed to receive one so when my friend went he could tell the post office the delivery code or something like that. I’m not sure what to do or if there is no way my friend can receive the letter now. Please gmail with any information thanks
	D. Sadhoe Posted on October 28, 2024 at 12:29:27 Good morning dear sir/ madam, i am writing you this email on behalf of my mother, mrs D. Sadhoe, she sent a package from you to the Netherlands on 27-03-24 mercuriushof 4, unfortunately she was too late to pick up this package and it was sent back to you around 12-06-2024. it concerns package number: CS003532856TH. Is this package with you and could it be sent back to the Netherlands. We would like to hear from you what is possible. Kind regards Marijke de Jong on behalf of D. Sadhoe
	David Chang Posted on November 14, 2023 at 02:04:13 Hi - I received a message that Thailand Post could not deliver an order I purchased while traveling in Thailand in August. This is the message: "Please accept our sincere apologies for this inconvenience and we would like to inform you that the item no.EE199679270TH could not be forwarded to destination because its content was prohibit item . So, it has to be held at Mae Ping Post office awaiting for the sender to receive it back." Since I own the wooden elephant, can I authorize it to be sent to me? Also - I don't know why the shipment is being held as it should have contained only a wooden elephant statue. Please advise. Dave
	Korea post inquiry center Posted on November 04, 2023 at 00:08:49 Hi~please sen email to us, we have a simple question. Thanks.
	Anonymous Posted on August 07, 2018 at 00:36:09 Hello Can you please ask mr coke to email me Todd Kimmorley from australia Toddkimmorley@gmail.com I have lost his business card he gave me I have had a problem with stock missing from my post box from Mae ping post office Thankyou